Examination and Pathology of external factors (Including technology factors, social factors, political factors and economic factors) on the performance of the outsourcing process from the perspective managers and employees of petroleum industry

Abolfazl Anbardar

Abstract


Successful managers use outsourcing as an effective strategy to achieve their strategic goals. The important issue facing businesses is to decide which activities to outsource and which ones to retain internally. Therefore, the problem is not whether to use outsourcing, but to decide which activities can be outsourced and to determine outsourcing processes. The purpose of this research was to examine expectations and perceptions of the outsourcing performance of Iran’s petroleum industry and to identify the reasons for the failure of this process from the viewpoint of the managers and employees of this industry. Two questionnaires were used for data collection. The population consisted of 130 managers and employees in Iran’s petroleum industry(Organization and Methods department of Iran’s Ministry of Petroleum and structural engineering and productivity departments of parent companies and subsidiaries in the oil industry). Using Cochran’s formula, 97 people were selected as the sample. Wilcoxon test and t-test were used for data analysis in SPSS software. Based on the views of petroleum industry managers and employees, 23 out of 24 identified variables related to outsourcing performance are effective and must be taken into account in outsourcing decisions. Also technological factors and social factors had the least effect on performance, and economic factors and internal and external factors had the greatest effect on performance. 


Keywords


Expectations, perceptions, managers and employees, outsourcing, petroleum industry  

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