My culture is better than yours: A Nigerian perspective on workplace diversity

Frederick Ojore Mordi

Abstract


This paper explores how culture influences communication in the workplace from a Nigerian viewpoint. Using literature review as methodology, the paper evaluates three concepts namely: chronemics (time), proxemics (space), and communication styles (direct/indirect), to find how they apply to Nigerians in office settings. It notes that culture plays an important role in organisational communication, particularly in multinationals, where people from different cultural backgrounds intermingle, while retaining their identities. The paper uses Geert Hofstede’s six dimensions of culture as theoretical framework to explain the intricate relationship that exists between communication and culture. The paper argues that if the barriers to intercultural intercourse are not managed in organisations with culturally diverse workforce, it can lead to friction, which may in turn, hamper organisational productivity. It submits that multinationals should endeavour to acquire the capabilities for managing intercultural communication to ensure harmony in the workplace. 


Keywords


Culture; cultural diversity; intercultural communication; Nigeria; workplace; multinationals

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